Question 1

How do I get started printing with PERQ?

Accepted Answer

Go to www.perqpublications.com/login. Click “Create an Account,” and a PERQ Sales Rep will contact you shortly to get you set up. Simple as that.

Question 2

What are PERQ’s ordering deadlines?

Accepted Answer

All orders and artwork must be submitted by 3:00PM EST to ensure your delivery date does not get pushed back. All proof approvals, payment forms, and purchase agreements must be submitted by 4:00PM EST.

Question 3

I do not have my artwork yet. Can I still place the order?

Accepted Answer

Yes! Just select the Anticipated Art Upload Date in your order, which tells us when you will be submitting the artwork to us. This also schedules your press time for that date, so let us know if this date changes.

Question 4

When can I expect to receive my order?

Accepted Answer

If you have a cost binder, each product page has a map showing the turnaround you can generally expect. If you do not have a binder, a PERQ Sales Rep will be happy to discuss turnaround times with you.

Question 5

What if I need my product sooner than the standard turnaround?

Accepted Answer

A PERQ Sales Rep will be happy to look into expedited shipping and production options for you.

Question 6

Some of my information was entered incorrectly when I placed my order. What can I do?

Accepted Answer

Please contact us as soon as possible. In instances when the product has already been produced or shipped, additional expenses might be incurred in order to meet your product/delivery expectations.

Question 7

I would like to cancel an order. What can I do?

Accepted Answer

Please contact us as soon as possible. In instances where the product has already been produced or shipped, expenses will have been incurred, but we will do our absolute best to minimize and/or limit those expenses.

Question 8

I have a question regarding the cost/price of my order. What can I do?

Accepted Answer

Contact your PERQ Sales Rep, and we will be glad to help.

Question 9

I am trying to order a Custom Quote that I had requested. How can I do this?

Accepted Answer

Simply login and select “Order Custom Quote” and you will see a list of quotes that you have requested from your PERQ Sales Rep. Click on the project to reveal the quotes and follow the steps from there!

CONTACT US

We hope you'll be in touch!

We'll work with you and foster your ideas to create memorable print and mail solutions for your business. Fill out the form below and one of our team members will reach out regarding your quote, campaign, or answer any questions.

be in touch!

General
Contact Information

1-800-873-3117

npsales@perq.com

Questions? We got the answers.

Quick answers to the most common questions you might have.

How do I get started printing with PERQ?

What are PERQ’s ordering deadlines?

I do not have my artwork yet. Can I still place the order?

When can I expect to receive my order?

What if I need my product sooner than the standard turnaround?

Some of my information was entered incorrectly when I placed my order. What can I do?

I would like to cancel an order. What can I do?

I have a question regarding the cost/price of my order. What can I do?

I am trying to order a Custom Quote that I had requested. How can I do this?

CONTACT US

We hope you'll be in touch!

We'll work with you and foster your ideas to create memorable print and mail solutions for your business. Fill out the form below and one of our team members will reach out regarding your quote, campaign, or answer any questions.

be in touch!

General Contact Information

Questions? We got the answers.

Quick answers to the most common questions you might have.

How do I get started printing with PERQ?

What are PERQ’s ordering deadlines?

I do not have my artwork yet. Can I still place the order?

When can I expect to receive my order?

What if I need my product sooner than the standard turnaround?

Some of my information was entered incorrectly when I placed my order. What can I do?

I would like to cancel an order. What can I do?

I have a question regarding the cost/price of my order. What can I do?

I am trying to order a Custom Quote that I had requested. How can I do this?

General
Contact Information