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THE PROCESS

Simple from your end. 
Precise on ours.

We've spent 20+ years refining a process that makes working with a print and mail partner feel effortless — fast quotes, clear timelines,
no surprises, and a real person running your job from start to finish.

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Dedicated account manager

One person runs your job, start to finish

24-hour response time

Quotes and answers in hours, not days

On-time delivery, every time

Your drop date is a promise, not a target

STEP BY STEP

From first conversation to mailbox.

Here's exactly what happens when you work with PERQ — every step of the way.

GETTING STARTED

1

Tell us about your campaign

Reach out by phone, email, or contact form. Share your goals, timeline, audience, and any format ideas you have. Your dedicated account manager will jump in quickly — asking the right questions to understand your needs and brainstorm the approach that works best for your budget.
Get a Quote Online
Fill out our contact form and we'll respond within 24 hours. 
Call or Email Us
Talk directly to a team member at 1-800-873-3117 or npsales@perq.com
Quotes are free, fast, and come with format recommendations
No Obligation

2

STRATEGY & DESIGN

We build the plan — and make it look great

Once we understand your campaign, we develop a print strategy and get to work on creative. Whether you're supplying print-ready artwork or need us to design from scratch, we handle it. You'll receive proofs for approval before anything goes to press — no surprises.
National print network
Access to print locations across the country for any volume
Design & Creative
Full creative production or artwork prep from your files
Proof approval
You approve a proof before
we go to press — always

PRINT PRODUCTION

3

We go to press — on spec, on schedule

Your job enters our national production network. We handle everything — high-quality offset or digital printing, finishing, binding, and quality checks throughout. Tight deadline? We're built for it. You'll know exactly where your job is and when it'll be done.
National print network
Access to print locations across the country for any volume
Quality control
Every job reviewed before it leaves our facility
Rush available
Fast turnaround without sacrificing quality

DATA & MAILING

4

List processing, presort & postal optimization

While print production runs, our data team processes your mailing list — CASS certification, NCOA updates, duplicate removal, presort discounts, and inkjet addressing. Every piece is optimized for maximum deliverability and the best possible postal rates.
CASS & NCOA
Addresses verified and updated before a single piece prints
Presort savings
We pass postal discounts directly on to you
EDDM available
No list? We plan full-route saturation coverage for your area

DELIVERY & FOLLOW-UP

5

Your mail drops — and we follow up

We drop ship directly to USPS on your scheduled date and confirm delivery. After your campaign lands, your account manager follows up to review results, discuss response rates, and start thinking about what's next. We're not just a vendor — we're a long-term partner.
USPS drop shipment
Delivered to the post office on your confirmed drop date
Delivery tracking
Confirmation that your mail entered the postal stream
Campaign follow-up
We check in after delivery to review results and plan ahead
TURNAROUND TIMES
What to expect — from quote to mailbox.
Timelines vary by project complexity and format. Here's a typical breakdown for a standard direct mail campaign.
Phase 1
Quote & Strategy

  • Initial consultation

  • Format recommendation

  • Quote delivered

24-48 Hours
Phase 2
Design & Proof

  • Creative development

  • Proof sent for approval

  • Revisions if needed

3-5 Business Days
Phase 3
Print & Data

  • Press production

  • List processing & NCOA

  • Inkjet & presort

5-7 Business Days
Phase 4
Drop & Deliver

  • USPS drop shipment

  • Delivery confirmation

  • Campaign follow-up

Per USPS Schedule
THE PERQ DIFFERENCE
Why working with us feels different.
Most print vendors take your order and disappear. At PERQ, your account manager is a collaborator — someone who knows your business, picks up the phone, and brings ideas to the table. 
One Point of Contact
Your account manager handles everything — no getting passed around
Answers in Hours
We respond fast — because your deadlines don't wait
Ideas, Not Just Orders
We bring recommendations — not just a price sheet
No Surprises
Clear timelines,
proofs before press, confirmed drop dates

READY TO WORK WITH US?

Let's Build

Your Next Campaign.

Tell us what you need and we'll put together a custom quote — fast, no obligation.

📞 1-800-873-3117

Contact Us

✉ npsales@perq.com

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